This document is CharMic's privacy policy. We deeply understand the importance of personal privacy data to you and are grateful for your trust. This policy aims to elaborate on how we collect, store, defend, use and may share your information, and clarify the rights and interests you enjoy. This policy will deeply analyze our entire process of collecting, using, sharing, transmitting, publicizing, storing and protecting personal information; at the same time, it will guide you on how to access, copy, migrate, modify, improve and request to delete personal information. Please read the full text of this privacy policy carefully before activating the CharMic service, and ensure that you fully understand and accept its content before continuing your experience.
User Rights
1. Information Management and Operation Permissions
During the period of enjoying our services, we provide a comprehensive set of personal information management tools according to your specific situation, so that you can easily access, copy, migrate, correct, improve, delete or even withdraw your personal information. This setting is designed to enhance your control over personal information management.
2. Information Sharing and Publicity
Our diverse services give you the freedom to share information with social networks and all service users. This means that whether it is original content you post on CharMic or responses to other people's content, it will be displayed to all users through public areas. In addition, the location data and access logs of relevant information may also be shared. Please note that once you choose to make information public or share it, this information may exist in the public domain for a long time. Even if you delete the shared content later, it may still be cached, copied or retained in a publicly accessible place by other users or third parties. Therefore, we strongly recommend that you carefully consider the potential impact before sharing information, because we are not responsible for any information leakage caused by it.
3. Account cancellation and data processing
You have the right to apply to cancel your CharMic account at any time. Once we receive your application, we will conduct identity authentication to ensure the security of the account, and then delete or anonymize your personal information. However, due to technical limitations, laws or regulatory requirements, we may not be able to meet all your requests immediately. In particular, when processing backup data, we may perform corresponding corrections, deletions or anonymization operations when updating the backup.
4. Information Disclosure Autonomy
When using CharMic services, some information is required, but you have the right to provide most of the information. You can adjust the scope of our collection of your information or withdraw authorization by deleting information, turning off specific device functions, etc. Once the authorization is withdrawn, we will stop providing services that rely on the authorization and stop processing related information. But please note that this decision will not affect the information processing activities previously carried out based on your authorization.
5. Service Permissions and Personal Information
In order to ensure that you can use CharMic services smoothly, we may need you to enable certain permissions in your device or provide basic personal information. If you want to adjust these permissions or withdraw authorization for specific functions, you can easily do so through the settings page of the device or CharMic. But please understand that once you change the scope of authorization, we will no longer collect and use the relevant personal information, and we may not be able to continue to provide the corresponding products or services. You agree that such changes will not affect our legal processing of your personal information based on your previous authorization.
Collection and Use of Personal Information
We collect your personal information to create a more convenient and satisfying CharMic service experience for you and our users. CharMic is committed to presenting users with an online environment that is both safe, interesting and educational, and your information is an important help in achieving this vision.
1. Detailed description of information collection methods
(1) Active provision: When you register a CharMic account or use the service on a daily basis, the information you voluntarily fill in, such as user name, password, etc., is a direct way for us to obtain personal information.
(2) Sharing and storage: The content you share with other users through the CharMic platform, as well as the information automatically stored during the service process, is also part of our information source. Special reminder, if you post information or respond to other people's content in public areas, this information may be viewed, collected and used by third parties. If you find that your information has been used improperly, please feel free to contact us through the feedback mechanism specified in this policy.
2. Third-party information sharing
We respect and comply with relevant laws and regulations and legally receive your information sharing from third parties.
3. Information acquisition during the service process
In the process of providing you with services, we legally and necessarily collect a series of usage information, including but not limited to log records, geographic location, device specifications, etc., which helps us optimize the service experience and ensure service stability and security.
4. Security assurance and risk prevention and control
In order to ensure the smooth operation of CharMic's basic functions, identify potential account anomalies, improve product compatibility, and maintain network security and user property security, we will collect and store behavioral data, device details, log records, account activities and transaction information about your use of services. At the same time, combined with the information legally shared by our affiliates and partners, we conduct a comprehensive analysis to assess account risks, verify identities, prevent and respond to security threats. In addition, to resist the intrusion of malware, we may collect applications installed on your device, running processes and memory data, and take necessary technical measures to protect your information security.
Protecting Personal Information
1. We have adopted and implemented a security protection strategy that meets the highest industry standards to comprehensively protect the personal data you provide and effectively resist any unauthorized access attempts, information leakage risks, improper use, tampering, damage and loss. We spare no effort to take all reasonable and feasible measures to protect the security of your personal information, including but not limited to: implementing SSL encryption technology during the data transmission between your mobile device and our services to ensure the full encryption protection of data transmission; using advanced encryption algorithms to build a solid defense line for data confidentiality; and relying on trustworthy security protection mechanisms to effectively resist malicious attacks and comprehensively protect your data security.
2. We strictly follow the principle of data minimization and only collect personal information necessary to achieve the purposes stated in this policy, and resolutely avoid collecting personal data that is not related to the business. At the same time, we set a reasonable information retention period to ensure that your personal information is deleted or anonymized in a timely manner after the established purpose is achieved, unless the law requires or there are reasonable reasons to extend the retention period.
3. In view of the complexity and uncertainty of the Internet environment, although we cannot promise 100% information security, we will spare no effort to take all necessary measures to ensure the security of the information you transmit to us. If unfortunately the physical, technical or management level security protection fails, resulting in unauthorized access, disclosure, tampering or damage to your personal information, which in turn damages your legitimate rights and interests, we will bear the corresponding legal responsibilities in accordance with the law and actively seek solutions to mitigate your losses.
4. Once a personal information security incident occurs, we will respond promptly and strictly follow the provisions of relevant laws and regulations to inform you of the basic situation of the incident, the possible scope of impact, the remedial measures we have taken or plan to take, and the self-help suggestions and remedial plans you can take. We will ensure the timely communication of information through various means such as email, letter, telephone notification, in-app push, etc. In the case that it is difficult to directly notify each personal information subject, we will adopt a reasonable and efficient way to issue a public announcement. In addition, we will also actively cooperate with the work of the regulatory authorities, proactively report the progress and results of the handling of personal information security incidents, and demonstrate our responsibility and commitment.
Sharing, Transferring and Public Disclosure of Personal Information
1. Sharing
We always adhere to the strict principle of personal information protection and will not disclose your personal information to any other company, organization or individual without reason. However, we may share information in the following specific and clearly defined situations:
(1) Sharing with explicit consent: We will share your personal information with third parties only after fully respecting and obtaining your clear and explicit consent. In this process, we will ensure that you fully understand the content, purpose and recipient information of the sharing to protect your right to know and right to choose.
(2) Sharing under legal and regulatory requirements: When laws and regulations clearly stipulate or government authorities make mandatory requirements, we may have to share your personal information with others. In this case, we will strictly abide by the relevant legal provisions to ensure the legality and necessity of information sharing.
(3) Sharing with affiliated companies: In order to provide a more comprehensive service experience, your personal information may be shared among our affiliated companies. This process will strictly follow the principle of minimum necessity, that is, only sharing information necessary to achieve specific service purposes. At the same time, any change in the purpose of personal information processing will be re-asked for your explicit authorization.
(4) Sharing with authorized partners: In order to improve service quality and user experience, we may share some of your personal information with strictly screened authorized partners. For example, when introducing third-party data statistics and analysis services, we will ensure that these service providers comply with our data privacy policy and security standards and only collect and analyze necessary personal data to optimize services. In this process, we adhere to the principles of legality, legitimacy, necessity, specificity and clarity to ensure the rationality and security of information sharing.
2. Transfer
We solemnly promise that we will not transfer your personal information to any company, organization or individual at will. However, we may transfer information in the following two specific circumstances:
(1) Transfer with explicit consent: We will transfer your personal information to a third party only after obtaining your explicit and voluntary consent. During this process, we will fully inform you of the purpose of the transfer, the recipient's information and possible risks to ensure that your rights and interests are fully protected.
(2) Transfer during corporate changes: In the event of major changes such as corporate mergers, acquisitions or bankruptcy liquidations, if personal information is transferred, we will ensure that the new information holder continues to comply with the provisions of this Privacy Policy. If this is not possible, we will ask the company to re-ask your authorization consent to ensure that your information control is not affected.
3. Public Disclosure
We will only publicly disclose your personal information under the following strictly limited conditions:
With your explicit consent: If you actively request and explicitly agree, we will disclose your information in accordance with the disclosure method and scope specified by you. In this process, we will fully respect your wishes and privacy boundaries.
Legal and Regulatory Requirements: When complying with laws and regulations, responding to mandatory administrative law enforcement or judicial requirements, we may provide your information upon request. In this case, we will strictly review the legal basis and scope of the request to ensure the legality and necessity of the information disclosure. At the same time, we will require the recipient to provide the corresponding legal documents as the basis for disclosure, and maintain the transparency of information disclosure within the scope permitted by law. We will carefully evaluate all requests to ensure their legality and legitimacy.
Update Agreement
We are well aware that with the development of business, advancement of technology, and continuous improvement of laws and regulations, it is particularly important to adjust or change this privacy policy in a timely manner. In order to ensure that our privacy protection measures are always consistent with the latest industry standards and legal requirements, we reserve the right to revise this privacy policy at any time.
Whenever there are any updates or changes to this Privacy Policy, we will make a prominent announcement on the CharMic platform and clearly mark the updated timestamp so that users can easily identify and check the latest policy content. This approach is designed to ensure that all users are informed of the latest developments in the privacy policy.
Unless there are changes that are mandated by laws, regulations or regulatory provisions that require immediate effect, normally the adjusted or changed content will officially take effect on the seventh natural day after we notify or announce it. This buffer period is designed to give users enough time to read, understand and evaluate the impact of the new policy on their rights and interests.
If you still choose to continue to use any of the services we provide after the privacy policy has been adjusted or changed, we will deem that you have fully read and deeply understood the content of the modified privacy policy, and have clearly expressed your acceptance of the policy. As the legal binding of the service relationship between you and us. We sincerely hope that every user can actively pay attention to and participate in the updating process of the privacy policy, and jointly maintain a safe, transparent, and mutually trusting online environment.
Contact us
We attach great importance to the protection of the rights of users' personal information subjects. We have established a person in charge of personal information protection and a dedicated personal information feedback channel. If you have any complaints, suggestions or questions about our privacy policy or our handling of personal information, you can give us feedback by email to the "support@charmic.com".